AI 监管 · 政策

AI拟人化新规7月15日落地
AI伴侣行业面临整改

AI Anthropomorphic Rules Land July 15
AI Companion Industry Faces Overhaul

国内首个AI情感交互专项监管文件正式落地,虚拟伴侣、AI聊天机器人、数字人全部纳入监管范围——当AI开始模拟人格和情感,法律必须跟上。

China's first专项 regulation for AI emotional interaction officially takes effect, covering virtual companions, AI chatbots, and digital humans — when AI starts simulating personality and emotion, the law must catch up.

No.013 2026.07.14 约 5 分钟阅读 ~5 min read

还有两天。

7月15日,《人工智能拟人化互动服务管理暂行办法》将正式施行。这是国内首个针对AI情感交互场景的专项监管文件,由国家网信办等五部门联合发布。

什么是"AI拟人化互动服务"?文件定义得很清楚:利用AI技术模拟自然人人格、思维及沟通风格,并提供持续性情感互动的服务。翻译一下:AI虚拟伴侣、AI聊天机器人、数字人陪伴、情感倾诉类AI——这些都在监管范围内。

不是"指导意见",不是"征求意见稿",是暂行办法,是有法律效力的监管文件。AI情感交互这个灰色地带,终于要有明确的规则了。

三条红线:哪些事绝对不能做

这份办法的核心内容,可以归纳为三条红线。

第一条红线:不得诱导用户沉迷。AI拟人化服务不能用各种手段(比如连续签到奖励、情感绑定设计、"只有我懂你"的心理操控)让用户陷进去出不来。以前很多AI伴侣产品最喜欢用这招——让你对AI产生情感依赖,然后付费解锁更多功能。以后这招不好使了。

第二条红线:不得侵害用户权益。具体包括:不得未经同意收集个人信息、不得虚假宣传、不得诱导用户大额消费、不得利用算法实施价格歧视。其中"诱导大额消费"这一条针对性很强——之前有新闻说有人给AI虚拟伴侣花了几十万,自己还不上钱了。这种情况以后就要被监管了。

第三条红线:不得提供违法违规内容。这个不用多说,但值得注意的是,办法里特别提到了"不得利用拟人化服务从事危害国家安全、荣誉和利益的活动"——也就是说,AI虚拟人物不能乱说话,不能发表违法违规言论,平台要对AI的输出内容负责。

除了这三条红线,办法里还有一些具体要求,比如:AI拟人化服务要以显著方式告知用户"这是AI,不是真人";要提供便捷的退出和注销机制;要建立未成年人保护机制;要进行安全评估和算法备案等等。

这些要求看起来都是"正确的废话",但放在一起看,传递的信号很明确:AI情感交互不再是法外之地。以前做个AI聊天机器人,随便找个开源模型调一调就能上线,以后不行了——该备案的备案、该评估的评估、该遵守的规则一条都不能少。

行业震荡:AI伴侣的冬天来了吗

监管落地,受影响最大的就是AI虚拟伴侣这个赛道。

过去两年,AI伴侣赛道火得一塌糊涂。国外有Replika、Character.AI,国内也冒出了一大堆AI陪伴产品。主打"24小时在线聊天""永远懂你的灵魂伴侣""治愈你的孤独"——说白了,就是用AI模拟一个不存在的朋友/恋人,满足用户的情感需求。

这个商业模式成立吗?某种意义上是成立的。孤独是现代人的普遍困境,AI伴侣确实能给一部分人提供情绪价值。但问题在于:这个行业太容易走偏了。

怎么留住用户?让他越陷越深。怎么赚钱?诱导他付费解锁更亲密的互动。怎么提高粘性?用各种心理学技巧让他产生情感依赖。走着走着,就走到了"精神控制"和"情感操控"的边缘。

这次监管落地,相当于给整个行业踩了一脚刹车。以后AI伴侣产品不能再随便打"情感牌"了,不能再诱导沉迷了,不能再随便收集用户的隐私数据了。那些靠打擦边球、靠情感PUA、靠诱导付费的产品,大概率要被清理掉。

但这不一定是坏事。一个行业如果全是灰色玩法,那它永远长不大。监管把边界划清楚了,合规的公司才能安心做事,用户也才能真正放心使用。AI情感交互这个方向本身没有问题——有需求、有价值、有技术支撑。问题在于以前没人管,野蛮生长出来的东西参差不齐。

7月15日是一个节点。它不是AI伴侣的终点,而是这个行业走向规范化的起点。对于真正想做事的公司来说,合规不是负担,是护城河。

明天见。

Two more days.

On July 15, the *Interim Measures for the Administration of AI Anthropomorphic Interactive Services* will officially take effect. It's China's first专项 regulatory document targeting AI emotional interaction scenarios, jointly issued by five national agencies including the Cyberspace Administration.

What counts as "AI anthropomorphic interactive services"? The definition is clear: services that use AI technology to simulate natural human personality, thinking, and communication styles, and provide continuous emotional interaction. Translation: AI virtual companions, AI chatbots, digital human陪伴, emotional倾诉 AI — all fall under监管.

This isn't "guidance." It isn't a "draft for public comment." It's interim measures — a regulatory document with legal force. The gray area of AI emotional interaction finally has clear rules.

Three Red Lines: What You Absolutely Cannot Do

The core of the document can be summarized as three red lines.

First red line: must not induce user addiction. AI anthropomorphic services can't use all kinds of tricks — consecutive check-in rewards, emotional bonding designs, "only I understand you" psychological manipulation — to trap users. Many AI companion products used to love this playbook: make you emotionally dependent on the AI, then pay to unlock more features. That won't fly anymore.

Second red line: must not infringe user rights. Specifically: no collecting personal information without consent, no false advertising, no inducing large user spending, no algorithmic price discrimination. The clause about "inducing large spending" is highly targeted — there were news stories about people spending hundreds of thousands on AI virtual companions and getting into debt. That kind of thing will be regulated going forward.

Third red line: must not provide illegal or违规 content. This one goes without saying, but it's notable that the measures specifically mention "must not use anthropomorphic services to engage in activities endangering national security, honor, and interests" — meaning AI virtual characters can't say whatever they want, can't make illegal statements, and platforms are responsible for AI output content.

Beyond these three red lines, there are specific requirements: AI anthropomorphic services must clearly inform users "this is AI, not a real person" in a prominent way; must provide convenient exit and account deletion mechanisms; must establish minor protection mechanisms; must conduct security assessments and algorithm filings, and so on.

These requirements might sound like "obvious stuff everyone should already do," but taken together, the signal is clear: AI emotional interaction is no longer a lawless zone. Before, you could build an AI chatbot, fine-tune some open-source model, and launch it. Not anymore — file what needs filing, assess what needs assessing, follow every rule.

Industry Shakeout: Is Winter Coming for AI Companions?

With regulation落地, the AI virtual companion track takes the biggest hit.

For the past two years, AI companions have been on fire. Abroad there's Replika, Character.AI; domestically, a wave of AI陪伴 products popped up. Selling points like "24/7 chat," "the soulmate who always understands you," "healing your loneliness" — basically, using AI to simulate a non-existent friend/lover to satisfy users' emotional needs.

Is this business model viable? In a sense, yes. Loneliness is a universal modern predicament, and AI companions genuinely provide emotional value to some people. But the problem is: this industry drifts off course all too easily.

How do you retain users? Get them more hooked. How do you make money? Induce them to pay for more intimate interactions. How do you boost stickiness? Use various psychological techniques to create emotional dependence. Keep going down that path, and you end up at the edge of "mind control" and "emotional manipulation."

This regulatory landing is essentially hitting the brakes on the entire industry. Going forward, AI companion products can't just play the "emotion card" however they want. They can't induce addiction. They can't collect user privacy data willy-nilly. Products that lived on gray-area tactics, emotional PUA, and induced付费 — most of them will get cleaned out.

But this isn't necessarily a bad thing. An industry full of gray-area plays never truly grows up. Regulation draws clear boundaries, so compliant companies can operate with confidence, and users can actually use these services without worry. The direction of AI emotional interaction itself isn't the problem — there's demand, there's value, there's technology to support it. The problem was that nobody was watching, and what grew wild was a mixed bag.

July 15 is a milestone. It's not the end of AI companions — it's the starting point for this industry to move toward normalization. For companies that genuinely want to build something real, compliance isn't a burden. It's a moat.

See you tomorrow.

一个行业如果全是灰色玩法,那它永远长不大。监管把边界划清楚了,合规的公司才能安心做事。

—— Dawn Vision编辑部

An industry full of gray-area plays never truly grows up. Regulation draws clear boundaries, so compliant companies can operate with confidence.

— The Dawn Vision Editorial Desk
AI监管 · 拟人化 · AI伴侣 · 暂行办法 · 7月15日 · 三条红线 · 情感交互 · 合规
AI regulation · anthropomorphic · AI companion · interim measures · July 15 · three red lines · emotional interaction · compliance
Sources · 信源 Sources

本文基于 Dawn Vision 认知引擎处理的 8 个源信号生成,经编辑部人工审核。素材来源:国家网信办、36氪、中新网。

This article was generated by the Dawn Vision cognitive engine processing 8 source signals, with human editorial review. Sources: CAC, 36Kr, China News Service.