今天想聊一个有点抽象、但最近越来越觉得重要的话题:当 AI 越来越聪明,"不知道"会不会变成一种稀缺品?
起因是这周跟一个做产品的朋友吃饭。他说他现在做需求评审的时候,越来越不敢说"我不知道"了。因为旁边总有人会接一句:"你问问 AI 啊。"
一开始觉得挺好的,AI 确实能回答很多以前需要查半天的问题。但时间长了发现有点不对劲:当"不知道"变成了一种可以被 AI 随时填补的空白,大家就开始默认"你不应该不知道"。
不知道一个技术术语?问 AI。不知道某个数据?问 AI。不知道竞品的某个功能怎么实现的?问 AI。AI 把"不知道"的门槛拉得越来越高,高到你都不好意思说"我不知道"了。
"不知道"本来是很重要的
不知道不是一件丢人的事。恰恰相反,"知道自己不知道"是思考的起点。
你有没有过这种经历?面对一个问题,你冥思苦想了很久,脑子里一片空白,就是不知道答案。这个"不知道"的状态很难受,但它是有价值的——它逼着你去想、去查、去跟人讨论、去试错。在这个过程里,你建立了自己对这个问题的理解。
爱因斯坦说过一句很有名的话:"如果我有一个小时解决一个问题,我会花 55 分钟思考问题本身,5 分钟想答案。" 这句话的前提是什么?是你先得"不知道答案",你才有动力去花 55 分钟思考问题本身。
如果答案一秒钟就出来了呢?你还会花 55 分钟去思考问题本身吗?大概率不会。你会直接拿答案去用。省了时间,但也跳过了那个"不知道"带来的深度思考过程。
AI 给的答案,你不知道它"不知道"什么
更微妙的问题是:AI 知道的很多,但你不知道它"不知道"什么。
人类的"不知道"是透明的。我说"我不知道",你知道我就是不知道。你可以追问我"那你知道什么?""你猜大概是什么方向?" 我们可以在"已知"和"未知"的边界上来回探索。
AI 的"不知道"是不透明的。它有时候会一本正经地胡说八道,有时候会漏掉关键信息,有时候会把概率最大的答案当成正确答案。你不知道它的认知边界在哪里,不知道它哪些东西是真懂、哪些是凑出来的、哪些干脆就是编的。
这意味着什么?意味着当你把"不知道"交给 AI 来填补,你其实是在拿自己的判断力做抵押。 你得有能力判断 AI 给的答案对不对,你得知道它可能在哪里出错,你得有自己的"认知坐标系"来校准 AI 的输出。
而这些能力,恰恰来自于你以前经历过的那些"不知道"的时刻。
保护好你的"不知道"
说了这么多,不是说 AI 不好。AI 很好,很有用,我每天都在用。但我越来越觉得,在 AI 时代,"不知道"可能会变成一种需要主动保护的稀缺资源。
具体来说,有几件事我觉得值得做:
第一,给自己留一些"不用 AI"的时间和场景。 比如写东西的时候先自己写一稿,再让 AI 帮忙润色,而不是一上来就让 AI 写。比如做方案的时候先自己想清楚框架,再让 AI 补充细节。保留那个"从零开始搭框架"的过程,那个过程就是你的思考能力。
第二,遇到问题先自己想 10 分钟,再去问 AI。 10 分钟不多,但足够你把问题在脑子里过一遍、建立一个初步的认知框架。有了这个框架,你再看 AI 的答案,就知道它说得对不对、有没有漏掉什么、哪些地方需要追问。你从"被动接受答案"变成了"主动校对答案"。
第三,把"我不知道"挂在嘴边。 不要怕说不知道。不知道就是不知道,不丢人。真正丢人的是明明不知道却假装知道——不管这个假装是你自己装的,还是 AI 帮你装的。
第四,多问"为什么",少问"是什么"。 "是什么"的问题,AI 答得比你好、比你快、比你全。但"为什么"的问题,往往需要深度思考和判断力,这是 AI 目前还不擅长的。多问为什么,就是在锻炼那些 AI 还替代不了的肌肉。
最后说一句。AI 让获取答案变得越来越容易,这是好事。但答案易得,思考难得。在一个答案泛滥的时代,能够提出好问题、能够忍受"不知道"、能够独立思考,这些能力会越来越值钱。
保护好你的"不知道"。它是你思考的源头。
周末愉快。
Today I want to talk about a somewhat abstract topic, but one that's been feeling increasingly important lately: as AI gets smarter and smarter, will "not knowing" become a scarce commodity?
The trigger was dinner this week with a friend who works in product. He said that during requirement reviews these days, he's growing less and less willing to say "I don't know." Because someone next to him always chimes in: "Just ask AI."
At first it seemed great — AI really can answer a lot of questions that used to take forever to look up. But after a while, something feels off: when "not knowing" becomes a blank that AI can fill in anytime, people start to default to "you shouldn't not know."
Don't know a technical term? Ask AI. Don't know a specific data point? Ask AI. Don't know how a competitor's feature works? Ask AI. AI keeps raising the bar for "not knowing" higher and higher — so high you almost feel embarrassed to say "I don't know."
"Not Knowing" Used to Be Important
Not knowing isn't something to be ashamed of. On the contrary, "knowing that you don't know" is the starting point of thinking.
Have you ever had this experience? Faced with a problem, you mull it over for ages, your mind goes blank — you just don't know the answer. That state of "not knowing" is uncomfortable, but it has value. It forces you to think, to research, to discuss with people, to try and fail. In that process, you build your own understanding of the problem.
Einstein famously said: "If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions." What's the premise of that? You first have to "not know the answer" — only then do you have the motivation to spend 55 minutes thinking about the problem itself.
What if the answer comes out in one second? Would you still spend 55 minutes thinking about the problem itself? Probably not. You'd just take the answer and use it. You save time, but you also skip the deep thinking process that "not knowing" brings.
With AI's Answers, You Don't Know What It "Doesn't Know"
A more subtle problem: AI knows a lot, but you don't know what it "doesn't know."
Human "not knowing" is transparent. When I say "I don't know," you know I just don't know. You can follow up: "Well, what do you know?" "What direction would you guess?" We can explore back and forth at the boundary of "known" and "unknown."
AI's "not knowing" is opaque. Sometimes it talks complete nonsense with a straight face. Sometimes it misses critical information. Sometimes it treats the most probable answer as the correct answer. You don't know where its cognitive boundaries are — you don't know which things it truly understands, which it's just cobbling together, and which it's completely making up.
What does this mean? It means when you hand "not knowing" over to AI to fill in, you're essentially putting your own judgment up as collateral. You need the ability to judge whether AI's answer is right. You need to know where it might go wrong. You need your own "cognitive coordinate system" to calibrate AI's output.
And those abilities? They come precisely from all those moments of "not knowing" you've lived through before.
Protect Your "Not Knowing"
All this said, I'm not saying AI is bad. AI is great, it's useful, I use it every day. But I increasingly feel that in the age of AI, "not knowing" might become a scarce resource that needs active protection.
Specifically, there are a few things I think are worth doing:
First, set aside some time and scenarios where you "don't use AI." For example, when writing, draft it yourself first, then let AI help polish — don't let AI write it from the start. When working on a proposal, figure out the framework yourself first, then let AI fill in the details. Preserve that process of "building a framework from scratch" — that process is your thinking ability.
Second, when you encounter a problem, think about it yourself for 10 minutes before asking AI. 10 minutes isn't much, but it's enough to run the problem through your head once and build a preliminary cognitive framework. With that framework, when you look at AI's answer, you'll know if it's right, if it missed anything, and where to dig deeper. You go from "passively receiving answers" to "actively verifying answers."
Third, say "I don't know" more often. Don't be afraid to say you don't know. Not knowing is just not knowing — it's not embarrassing. What's actually embarrassing is pretending to know when you don't — whether you're doing the pretending yourself, or AI is doing it for you.
Fourth, ask "why" more, ask "what" less. "What" questions — AI answers them better than you, faster than you, more thoroughly than you. But "why" questions often require deep thinking and judgment, which AI isn't good at yet. Asking more "why" questions exercises the muscles that AI can't yet replace.
One last thought. AI makes getting answers easier and easier, and that's a good thing. But answers are cheap — thinking is rare. In an era of answer abundance, the ability to ask good questions, to tolerate "not knowing," to think independently — those abilities will become more and more valuable.
Protect your "not knowing." It's the source of your thinking.
Have a great weekend.