你在工作群里@的同事,可能很快就不是人类了。
7月2日,昆仑万维发布天工3.2大模型升级,核心功能是Skywork Tags——给AI Agent发一张"工牌",让它以正式"数字员工"的身份加入企业工作群聊,和人并肩工作。这不是一个聊天机器人,而是一个有身份、有角色、有任务边界的Agent,可以被@、被指派任务、被追踪绩效。同一天,AReaL 2.0开源发布,为自演进智能体提供强化学习基础设施——让Agent在使用中越变越强。
从工具到同事:Agent的身份进化
Skywork Tags的本质是Agent身份系统。在此之前,企业用AI大多是"打开一个对话框问问题"的模式——AI是工具,人是使用者,用完就走。Skywork Tags改变了这个关系:Agent有了工号、有了角色(如"数据分析专员""客服助理")、有权限边界,可以存在于飞书/钉钉/企业微信的群聊里,像一个真正的员工一样被@、被分配任务、汇报工作。
爱范儿报道的飞书AI助手展示了类似趋势:从"打开一个AI对话框"到"在群里直接@AI",交互方式从"人找AI"变成"AI在工作流中随时待命"。钉钉的A1录音卡也入选了Gartner AI可穿戴设备报告,说明AI硬件+工作场景的结合正在加速。
这个变化看似只是交互方式的调整,实际上是企业对Agent认知的根本转变:AI不再是一个"高级搜索引擎",而是一个可以承担特定职责的"虚拟员工"。这意味着Agent需要的不只是更强的模型能力,还需要身份管理、权限控制、任务追踪、绩效评估等一整套"人力资源管理"基础设施。
让Agent越用越强:RL基础设施补位
但一个"数字员工"如果永远停留在入职第一天的水平,是没有价值的。这就是AReaL 2.0要解决的问题。
AReaL 2.0是一个面向自演进智能体的开源强化学习(RL)基础设施。简单说,它让Agent可以在与环境的交互中持续学习、自我优化,而不是每次都依赖人工标注和重新训练。传统的大模型训练是"一次性"的——训练完成后模型能力就固定了;而AReaL的目标是让Agent在使用过程中持续进化,像一个新员工从入职到熟练的过程。
InfoQ的分析指出,Agent规模化落地的一大痛点就是"越用越笨"——在固定的模型权重下,Agent无法从成功和失败中学习,同样的错误会一犯再犯。AReaL 2.0提供的RL基础设施,让Agent可以从环境反馈中学习,逐步优化策略。这对于企业场景尤其重要:一个客服Agent如果每次遇到新问题都要人工介入才能解决,那就不叫自动化。
这两条新闻放在一起,勾勒出Agent发展的下一个阶段:从"能用"到"好用"再到"越用越好"。天工Skywork Tags解决了Agent"进入工作场景"的身份问题,AReaL 2.0解决了Agent"持续成长"的能力问题。当Agent可以像人一样有身份、有角色、能学习、会进步,它就真正从工具变成了同事。
当然,Agent"入职"也带来新问题:谁来管理这些数字员工?它们的绩效怎么考核?犯了错谁负责?这些问题目前还没有答案,但方向已经清晰了——未来的工作群里,人类和AI会混在一起,你可能分不清谁是谁。
The colleague you @ in your work group chat might not be human for much longer.
On July 2, Kunlun Tech released the Skywork 3.2 LLM upgrade, whose core feature is Skywork Tags — issuing AI Agents an “employee badge,” letting them join enterprise work chats as formal “digital employees” working alongside humans. This isn't a chatbot; it's an Agent with identity, role, and task boundaries that can be @mentioned, assigned tasks, and performance-tracked. The same day, AReaL 2.0 was released open-source, providing reinforcement learning infrastructure for self-evolving Agents — letting Agents grow stronger through use.
From Tool to Colleague: The Agent Identity Evolution
Skywork Tags is fundamentally an Agent identity system. Before this, most enterprise AI use followed a “open a dialog box and ask a question” pattern — AI was a tool, humans were users, and you walked away when done. Skywork Tags changes that relationship: Agents get employee IDs, roles (like “data analyst” or “customer service assistant”), and permission boundaries; they can exist in Feishu/DingTalk/WeCom group chats, @mentioned, assigned tasks, and reporting work like real employees.
An ifanr report on Feishu's AI assistant shows a similar trend: from “opening an AI dialog” to “@mentioning AI directly in the group”, interaction shifts from “humans seeking out AI” to “AI on standby within the workflow.” DingTalk's A1 recording card was also selected for Gartner's AI wearables report, indicating the convergence of AI hardware and work scenarios is accelerating.
This shift may look like just an interaction change, but it's actually a fundamental shift in how enterprises perceive Agents: AI is no longer a “fancy search engine,” but a “virtual employee” who can carry specific responsibilities. This means Agents don't just need stronger model capabilities — they need a full stack of “human resources management” infrastructure for identity management, permission control, task tracking, and performance evaluation.
Making Agents Stronger Over Time: RL Infrastructure Fills In
But a “digital employee” stuck at day-one proficiency forever provides no value. That's the problem AReaL 2.0 solves.
AReaL 2.0 is an open-source reinforcement learning (RL) infrastructure for self-evolving agents. Simply put, it lets Agents continuously learn and self-optimize through interaction with their environment, rather than relying on manual annotation and retraining each time. Traditional LLM training is “one-shot” — model capability is fixed after training; AReaL's goal is for Agents to keep evolving during use, like a new hire going from onboarding to proficiency.
InfoQ's analysis notes that a major pain point for Agent deployment at scale is “getting dumber with use” — with fixed model weights, Agents can't learn from successes and failures and repeat the same mistakes. AReaL 2.0's RL infrastructure lets Agents learn from environmental feedback and gradually optimize strategies. This is especially important for enterprise scenarios: a customer service Agent that requires human intervention for every new issue isn't automation.
These two stories together outline the next stage of Agent development: from “usable” to “good” to “gets better over time”. Skywork Tags solves the Agent's “entering the workplace” identity problem; AReaL 2.0 solves the Agent's “continuous growth” capability problem. When Agents can have identities, roles, learning, and improvement just like humans, they truly evolve from tools to colleagues.
Of course, Agent “onboarding” also raises new questions: who manages these digital employees? How is their performance evaluated? Who's responsible when they make mistakes? These questions don't have answers yet, but the direction is clear — in future work groups, humans and AI will be mixed together, and you might not be able to tell them apart.
未来你在工作群@同事时,最好先确认一下它是不是人类。
—— 一位产品经理的调侃
When you @ a colleague in a work group in the future, you might want to first check whether they're human.
— A product manager's quip
AI Agent · Skywork 3.2 · Skywork Tags · AReaL 2.0 · reinforcement learning · digital employees · Agent identity system · self-evolving agents
Sources · 信源 Sources
本文基于 Dawn Vision 认知引擎处理的 10 个源信号生成,经编辑部人工审核。素材来源:量子位、InfoQ、爱范儿。
This article was generated from 10 source signals processed by the Dawn Vision cognitive engine, with editorial review. Sources: QbitAI, InfoQ, ifanr.